Rose & Co Lettings Ltd is committed to handling all client money securely, transparently and in accordance with relevant legislation, industry standards and Propertymark requirements.

Client Money Account
Client money is held separately from Rose & Co Lettings Ltd's business funds in a designated client account with a UK-authorised bank.

Rent and Client Funds
Rental payments received on behalf of landlords are recorded against the relevant property and landlord account. Funds are reconciled regularly and landlord payments are made in accordance with the terms of the relevant management agreement.

Deposits
Tenant deposits are registered and protected with the appropriate government-approved tenancy deposit scheme, in accordance with legal requirements.

Reconciliation and Record Keeping
Client accounts are reconciled regularly and accurate records are maintained for all money received and paid out on behalf of clients.

Contractors and Payments
Where repairs or other services are arranged on behalf of a landlord, payments are made from the appropriate client funds in accordance with the landlord's instructions and the terms of the management agreement.

Client Money Protection
Rose & Co Lettings Ltd is a member of Propertymark and is covered by the Propertymark Client Money Protection Scheme. Our current Client Money Protection certificate is displayed on this website.

Queries Regarding Client Money
Clients may contact Rose & Co Lettings Ltd with any queries relating to the handling of their money. A copy of these Client Money Handling Procedures is available free of charge upon request.